Dear CRMNewz Reader,

In the U.S. alone, there will be over 164,825 contact centers in 2003 with an annual growth rate of 17.2%*

In today's economy, organizations have rediscovered the principles of customer service and have moved existing customers back to being the center of focus. Contact center decision makers face unprecedented pressure to retain customers and increase revenue. These same decision makers are constantly searching for the best technology to keep customers and gain competitive advantage.

And this search always leads them to Call Center Magazine.

Call Center Magazine, now in its 16th year, is offering you the chance to gain that competitive advantage. Subscribe today for FREE and begin receiving the one magazine that details the technologies, services and strategies that are reinventing the most dynamic area of business today: the contact center.

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Don't miss this opportunity, make CONTACT today.

Sincerely,

Doreen Schrack
Circulation Director
Call Center Magazine

*Saddletree Research