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• Why Service Lifecycle Management (SLM)? Why Now?
• SLM Best Practices in Theory
• Technology and Process Improvement Hand-In-Hand
• Making SLM Work in the Real World
• Everyday Challenges and How to Overcome
• Does SLM Really Deliver the Revenue and Profits Promised?

Marc McCluskey, Service Director, AMR Research Inc., accompanied by Neil Johnson, Director of Technical Services, Enovation Graphic Systems, a Fujifilm Company, will tackle these issues as well as your direct questions in this hour long session.

June 26, 2003
11:00AM US Eastern Time, 8:00AM US Pacific, 3:00PM GMT
To Convert Other Time Zones Click Here

Pre-Registration Entitles You to View the Recording if You Can't Make it to the Live Event!

Many manufacturers and distributors of capital equipment are beginning to recognize that there are significant follow-on revenue and customer satisfaction opportunities available after the initial sale, in the "aftermarket".

In industries such as medical devices, controls, instrumentation, information technology and other mission critical assets, companies are starting to significantly increase their focus on services revenue. For some, this is a strategic move to grow the top line, while others are looking to replace revenue from slower product sales in the current economic conditions.

Many questions are being asked regarding how to best structure and implement an SLM strategy that will deliver maximum returns on investment in the shortest amount of time. This Webinar will help to provide answers.

REGISTER TODAY!