Case study: Time Warner Cable improves agent utilization and slashes IT costs

Ardence: The Call Center 'Answer' for cost savings and desktop flexibility

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One of the largest cable companies in the U.S. recently selected Ardence as the system-management software solution for their Call Center.

  • Ardence is reducing their IT management and support costs by 40%
  • Ardence is significantly increasing agent utilization and flexibility

Get Informed! Read about best practices for call center operations.


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Download additional information about how one U.S. cable company is slashing its call center costs and increasing agent up-time. We’ll also give you an opportunity to win an iPOD. Register now!


For additional information contact:
Adam Currie or Christian Murphy
at 1-866-771-4285

 

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