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02.16.06
Microsoft Goes Sweet On Open Source CRM
 By David
A. Utter
A technical collaboration between Microsoft and SugarCRM should enhance how SugarCRM's
product works on Windows Server platforms.
Attendees of the Open Source Business Conference at San Francisco's Argent Hotel
probably saw a couple of ironies at work. First would be the $1,495 conference
fee for attending the event, which commenters
observed would be paid to a conference on open and free business solutions.
The other irony would involve SugarCRM John Roberts discussing his firm's new
technical collaborator, Microsoft, which also competes with SugarCRM in the customer
relationship management market with its Dynamics CRM solution.
Microsoft presented part of Roberts' comments in a statement from the conference:
"We are excited about our collaboration with Microsoft, as it will
allow our customers to capitalize on their existing Windows infrastructure by
helping to speed deployment times and lowering overall costs," said John Roberts,
chairman and chief executive officer of SugarCRM. "In addition to this technical
collaboration, the simplified language contained within the Microsoft Community
License also provides a straightforward licensing option that meets the needs
of our mutual customers."
A new Sugar Suite 4.5 distribution will be released under those licensing terms.
The Microsoft Community License
offers two significant rights granted under those terms: a copyright grant and
a patent grant.
Part of the collaboration focuses on the technical side of the software. It is
recognized that a lot of customers run SugarCRM on Windows platforms. Microsoft
described the areas for improvement:
Initially, the key areas for
technical collaboration and architectural guidance are expected to focus on improved
SugarCRM support for Internet Information Services (IIS) as well as optimization
for Active Directory® and Microsoft SQL Server™, including SQL Express, SQL Server
Workgroup and SQL Server Enterprise.
About the Author:
David Utter is a staff writer for WebProNews covering technology and business.
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