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09.18.09 Sage Launches CRM Cloud Computing Pilot  By Mike Sachoff Sage CRM Solutions, a division of The Sage Group, has announced it is piloting a cloud-computing edition of its Sage SalesLogix CRM suite for commercial availability in early 2010. The cloud edition of Sage SalesLogix using Amazon's EC2 will allow businesses to retain ownership of all their data and processes with full reuse and compatibility on-premises. Businesses can choose when to do an upgrade to the latest cloud-computing edition of Sage SalesLogix, instead of having an alternative SaaS vendor's upgrade schedule and any unwanted features forced upon them. "While first generation Software-as-a-Service generated a lot of interest, people will look back on this era as a period of big-iron, centralized operations that restrict the ability to customize the solutions," said Joe Bergera, executive vice president and general manager, Sage CRM Solutions. "The next wave of Cloud Computing will benefit customers by providing a highly distributed and flexible deployment model that shifts control of the service to their favor, rather than SaaS vendors, so they can better tailor their CRM experience in a way that optimally suits their business." Highlights of the SalesLogix CRM include: Deployment Flexibility: Businesses receive the benefits of a hosted, on-demand solution with the flexibility to migrate to an on-premise deployment should their needs change. Likewise, on-premises Sage SalesLogix customers can transition to the cloud edition.
Customization Flexibility: Businesses can adapt CRM to their own unique sales, marketing and support processes, without the common customization restrictions of multi-tenant SaaS offerings; or use industry-specific versions built by Sage business partners. Buying Flexibility: Businesses can select a subscription purchasing option, in addition to the existing perpetual license option for Sage SalesLogix, and benefit from the flexibility to purchase CRM in the manner that best suits their business model and financial goals. Gartner estimates the current market for cloud services at $46.4 billion, and forecasts $150.1 billion by 2013, representing a 26.5% compound annual growth rate. About the Author: Mike is a staff writer for WebProNews. Visit WebProNews for the latest ebusiness news. |
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