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10.15.09 Dell And Salesforce Offering CRM To Small Businesses By Mike Sachoff Dell and Salesforce.com have partnered to offer small and medium businesses (SMBs) customer relationship management (CRM) applications via the cloud. The joint offerings require no incremental hardware or software to install, and customers will be able to manage their customer information, activities, and conversations, with subscription based pricing starting at $9 per user per month. "Dell and salesforce.com are providing customers with an integrated and proven solution that we have been testing extensively in our own organizations," said Steve Felice, president of Dell's global small and medium-sized business operations. "Today, salesforce.com runs its datacenters and PCs on Dell equipment and Dell has integrated Salesforce CRM with our on-premise applications using Dell's PowerEdge servers and Dell Integration Services," he added. Joint Dell and Salesforce sales teams will introduce these solutions to existing and prospective small and medium customers. Salesforce will provide the CRM solution and Dell will provide integration and migration services. "Our work with Dell opens up a whole new world for small and mid-sized businesses, empowering them to harness the power of cloud computing without the cost and complexity of managing infrastructure," said George Hu, executive vice president, marketing and alliances, salesforce.com. "Working with Dell will help accelerate the adoption of cloud computing by SMBs worldwide." About the Author: Mike is a staff writer for WebProNews. Visit WebProNews for the latest ebusiness news. |
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