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[2004-11-09] NetSuite's High-Volume E-mail Marketing Capabilities
NetSuite has become the first company to offer high-volume e-mail marketing capabilities within a CRM application.
[2004-11-05] Microsoft CRM Customization
Microsoft CRM customization techniques are very diversified and based on the whole spectrum of recent Microsoft technologies. The main terms you should know are: Microsoft CRM SDK 1.2 and Visual Studio.Net 2003. And of course you should be familiar with all the legacy internet technologies, such as HTML, XML, XSLT, JavaScript and be good C#/VB/Net developer.
[2004-11-03] CRM in Practice
Who hasn't heard of Customer Relationship Management, also known as CRM? CRM is one of the hottest and most frequently analyzed business solutions in the press.
[2004-11-02] Microsoft CRM Selection Advises
Microsoft CRM is recent (2001) CRM answer from Microsoft and attempt top get market share from traditional vendors: Siebel, Oracle, Onyx. Now it is targeted to the whole spectrum of horizontal and vertical market clientele. It is tightly integrated with other Microsoft Business Solutions products such as Microsoft Great Plains, Solomon, Navision (the last two in progress).
[2004-11-02] Microsoft CRM or Siebel
Siebel is traditional CRM market leader, however and mostly due to recession 200-2003, Siebel lost sizable portion of CRM market to new tiger, such as Microsoft CRM.
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