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[2005-03-25] Microsoft CRM Implementation – Fundamental CRM Principles Revision
Microsoft CRM is a relatively new player on the now becoming traditional CRM software applications market.

[2005-03-21] Enterprise Strength, Wiki Simple
Socialtext relaunched it's product line at PC Forum with three core offerings ...

[2005-03-21] Conversagent Launches Automated Service Agent For Time Warner Cable
Conversagent, a developer of customer service software solutions, today announced the launch of a branded Automated Service Agent (ASA) for Time Warner Cable called "Ask TWC".

[2005-03-10] Microsoft CRM integration: Oracle database access from MS CRM
Today's article topic is a customization possibility demonstration for the user web interface of Microsoft CRM.

[2005-03-02] Microsoft CRM for the Legal Market
The Microsoft Customer Relationship Management (CRM) solution can easily be tailored to address the specific needs of the legal industry, helping firms maintain client and prospect information required for effective marketing and rainmaking and facilitating more accurate operational analysis for improved productivity and profitability.


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