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[2005-05-27] Sugar And Open Source – The Recipe For CRM Success
WebProNews chats with SugarCRM CEO John Roberts about customer relationship management software, two of the biggest names in open source, and the shockingly simple reason why SugarCRM is wired, Salesforce.com is tired, and Siebel has expired.
[2005-05-18] CRM - Turning Customers Into Clients
Estimates that 20 percent of customers account for 80 percent of total revenues in some businesses is a wake-up call! Finding new business in a climate like that is expensive, and often unrewarding.
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