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[2005-07-12] Is Your CRM System Destined to Fail?
It's time to put your trusty CRM software to work; to let it earn its keep. You're about to blast an email out to several thousand potential customers.

[2005-07-05] Microsoft Calls Up CRM 3.0
The new version skips from CRM 1.2 to 3.0 and will be available to current users at the end of 2005.


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