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[2006-04-20] Mobile CRM - It's Here Now
Today's workforce is truly mobile. Most of us now work at the office, from home and on the road. ‘On demand access' to critical customer information from anywhere is becoming a ‘must have' facility.

[2006-04-06] What You Need To Know To Negotiate A Great CRM Software Deal
Small and midsize businesses (SMBs) are a growing source of revenue for software vendors of all sizes.

[2006-04-06] The Quick and the Dead
Are you responsive? Boy is that a loaded question. Itzy (love the name) asks if responsiveness impacts your professional reputation.