[2008-11-20] Customer Service Still Ranks Higher Than Price Here are several excerpts from a press release about the findings from a recent study on customer service satisfaction, Customer Service, Not Price, Remains Top Cause of Customer Churn:
[2008-11-06] Expedite CRM Implementation With Informatica On Demand Informatica Corporation (NASDAQ: INFA), today announced Informatica On Demand Data Synchronization Service for salesforce.com, the newest addition to its family of On Demand Data Integration Services. The new service automates the steps required to ensure that on-premise data is kept consistent and current with data in Salesforce CRM and the Force.com platform. Now, business users can easily synchronize all their Salesforce CRM information, including customer, product, opportunity and sales data.
