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[2009-10-29] Do Not Give Up On Your CRM Leads Too Easily
Here are several excerpts from an excellent article by David Tabor, CRM Tips: Don't Let Leads Die Prematurely:

[2009-10-15] Dell And Salesforce Offering CRM To Small Businesses
Dell and Salesforce.com have partnered to offer small and medium businesses (SMBs) customer relationship management (CRM) applications via the cloud.

[2009-10-01] Keeping Your CRM System Secure From Human Error
Here are several excerpts from an article by David Tabor about the importance of limiting access to administrative functions within a CRM system, Too Many Cooks Spoil the CRM System: