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[2009-12-09] Features Are Not The Most Important Aspect Of Your CRM
Here are several excerpts from an article by David Tabor, CEO of SalesLogistix, Four Dirty Little Secrets of CRM Requirements Lists:

[2009-12-03] Zoho CRM Now Integrated With Google Docs
Online business application firm Zoho said today it has integrated Google Docs with Zoho CRM, Zoho Mail, Zoho Docs and Zoho projects.