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CRMNewz
MarketingNewz
SmallBusinessNewz
[2010-01-21]
How To Make Your CRM Strategy Proactive
Here are several excerpts from an excellent post by
Ben Yoskovitz
,
How To Implement a Proactive Customer Support Strategy
:
[2010-01-07]
Utilizing Customer Data To Add Real Value
Here are several excerpts from an interesting article by
David Loshin
, President of
Knowledge Integrity, Inc.
,
Customer Analytics, Focus on What Truly Adds Value
:
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