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[2012-01-31] 5 Trends That Will Change CRM
I was recently asked to join a group of experts to contribute thoughts on trends driving the evolution of CRM over the next five years. I must say, that it's a group of individuals whom I not only respect, but also am lucky enough to know in the real world.
[2012-01-20] Come to Atlanta to Get Down to Social Biz
I have the opportunity to go to a lot of CRM/Social events during the course of the year, most of which are held in cool places like San Francisco, Boston and Orlando. And while I love going to those places, I've always wanted to have one of those events down here in Atlanta. And while I've threatened to do
it, I would always find an excuse (or 200) not to do it. Not the right venue, not the right time of year, nobody in the industry would come, nobody likes me… man I better stop before I really depress myself.
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