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Verizon And SAP Partner On Cloud CRM
By Mike Sachoff
Staff Writer
Article Date: 2011-03-18
Verizon and SAP America have announced they will jointly offer the SAP Customer Relationship Management (SAP CRM) solution to enterprise workers via Verizon's cloud computing services.
The SAP CRM is the first in a series of SAP solutions deployed in the cloud by Verizon. By accessing the SAP CRM and other apps in the cloud, enterprises can benefit from easier and faster deployments. The SAP solution offers enterprises a combination of ready-to-use software, pre-defined services and pre-configured content at a pre-defined price that can be deployed much more quickly.
Additionally, enterprises can now integrate their SAP applications with Verizon's Managed Mobility platform by leveraging the Sybase Unwired Platform to mobilize applications including the Mobile Sales for SAP CRM application. As a result, sales representatives will be able to gain access to up-to-the-minute customer information via their hand-held devices, enabling them to make better informed decisions .
"Enterprises are truly changing the way they do business," said Kerry Bailey, group president, cloud strategy and services for Verizon. "Verizon and SAP have joined forces to harness the true potential of the cloud by delivering proven enterprise applications that enable workers to enhance their ability to serve clients and to better business outcomes. Together, we are opening up a whole new world that allows clients to truly work without boundaries."
Bailey added, "This is yet another step in our path to deliver 'everything-as-a-service' -- a path that offers increased flexibility and better economics for our business and government clients."
Services will be delivered based on the user-subscription license model through which customers can pay per user, per month for the application, the cloud hosting services, infrastructure and management services.
Verizon's Computing as a Service (CaaS) offers enterprise clients an advanced application delivery system comprising integrated delivery centers around the globe. Clients can also leverage the Verizon private network for additional protection.
About the Author:
Mike is a staff writer for WebProNews. Visit WebProNews for the latest ebusiness news.
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